Core Values
Core values are beliefs - things that matter the most to us, guiding principles that help us make real decisions. These core values drive all our decisions, and decisions drive our results. In all Joe Gear Companies, we hire, train, reward and even fire based on our core values. They are a huge part of who we are. As an employee, they must also be a huge part of who you are.
Do the right thing
We consistently do the little things right. Details matter.
Morals guide us in the right direction.
Most of the time it is not the easy thing to do. We do what is hard simply because it is right.
There is no wrong time to do the right thing, even when no one is watching and no one will ever know.
Character. What we do in the dark, will come to the light.
Doing nothing doesn't change our results.
No amount of money is worth betraying a trust.
We apologize. We admit when we're wrong. This shows strength and character, not weakness.
We choose to do the job safely.
Relentless Drive
When we are relentless, we keep moving forward.
We do not stop until we achieve our goals.
We overcome obstacles and barriers in our way.
Continuous personal and professional improvement is the result of Relentless Drive.
If we want to have more, we have to become more.
We are coachable. We receive feedback intended to make us better, and we make meaningful behavioral changes.
It is not good enough to be good. Are we good enough to get better?
Customer Focused
We care about and are ready to take care of our customers.
Employees, co-workers and managers are our "Internal Customers." Clients and vendors are our "External Customers."
Providing "Service Done Right" by "Building it like our lives depend on it, because theirs do!"
We strive to stay in the know -- know the people and the processes.
We gain feedback from those we serve on what is important and do the things they consider important.
We meet customers with what they need, where they need it, and when they need it.
Win as a team
We work together, help each other, and each do our part to win.
No ONE person is bigger than the TEAM.
It takes all of us for the team to succeed. Like a body, we need the foot, hand, AND head to be at our best.
We are competitive to make things happen.
We look for and immediately fix or report safety hazards before a teammate gets hurt.
We are accountable to each other, and accountability is a support system for winners.
If we want to go fast; we go alone; if we want to go far; we go together.
We participate In building and maintaining a positive work culture by communicating negatives up, never down or out. We don't spread negativity to our team.
We respect, trust and guide our team.